Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!

At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 17.000 employees worldwide and shape your future at HUGO BOSS!


Retail Operations Intern (FTC)
HUGO BOSS UK Ltd. | London | United Kingdom | Full-time | No grade


Working within the Retail team who have overall responsibility for the operational element of the Retail Model, this role will report to the Retail Operations Assistant and Head of Retail Operations. You will be responsible for booking store training travel, maintaining up to date contact lists, approving and ordering stationary and general administrative tasks to support the stores.


What you can expect:

Store Training Travel

  • Collate travel requirements for store training events ranging from model store (monthly) to Store Managers Conference (bi-annually)
  • Book travel as required for Area Managers
  • Follow clear guidelines on booking process, authorisation and reasonable spend to balance the travel cost with the time and the benefit of the journey
  • Keep a record of all bookings and maintain receipts to allow VAT claim back on travel and an audit trail of all expenditure
  • Communicate clearly on store training events so that store requests for travel are appropriate and timely


Day to Day Retail Operations

  • Maintain the Retail Operations inbox, responding quickly to queries and finding solutions for all emails received.
  • Keep the inbox organised and keep on top of filing the requests / information
  • Collate feedback sent to the inbox and ensure it is distributed to the correct departments


Other Administrative Tasks

  • Download and distributing of monthly reports
  • Assist and support the coordination of Retail Training events.
  • Keeping Retail documents such as Store Directory up to date and distribute to Head Office regularly.
  • Check and authorise store stationery orders to ensure an efficient service
  • Assist stores with order for business cards and/or unusual stationery and equipment requirements (this has included diaries, plastic hangers, cameras, stockroom walkie talkies and coffee machines)
  • Support the Retail Operations Assistant in the production of a weekly action update for stores and Retail Bulletin
  • Support the Retail Operations Assistant in the production and distribution of new operating guidelines and processes
  • Any other ad hoc duties to ensure the team maximises potential and supports the business goals 


Your profile:
  • Experience with word, excel and powerpoint at basic level
  • Excellent communication skills in written and verbal form
  • Strong at prioritising workload and with a flexible attitude to change in priorities


Personal Attributes

  • Understand and represent the brand values     
  • Excellent communication skills both written and verbal, with all levels within the company    
  • Enthusiastic, self-confident and self-motivated. Shows ambition to drive through initiatives and change to achieve company targets. 
  • Pays close attention to detail and accurary
  • Entrepreneurial spirit
  • Willing to adapt and take on new challenges and driven to continually improve 
  • Professionalism is maintained at all times    
  • Able to handle multiple demands and competing priorities successfully
  • Work effectively and efficiently with the ability to establish credibility    
  • Previous experience in a customer service role would be useful


Your benefits:
  • Competitive salary and attractive benefits
  • Clothing and Discount Allowance


We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.


Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation.

Please contact Emma Wood (EMMA_WOOD@HUGOBOSS.COM), Human Resources.